Learn with us Training courses Advanced Communication Skills Training Advanced Communication Skills training is available to book as a face-to-face training course with hospice charity, Mountbatten Isle of Wight Event Overview Who can take part?: This course is suitable for all senior health and social care staff, medical and allied health professionals (Band 6 and above) working with people who are living with a long-term condition, at end of life and in palliative care. How is the course taught? The training approach is experiential, involving the use of professional actors, role play and video recording. Through role-play exercises with professional actors, you will recreate a challenging communication scenario which will be recorded to enable the opportunity for powerful reflection and constructive feedback. Expert communication trainers ensure those attending feel supported and safe to fully engage in the process. Where is the course delivered? Mountbatten Isle of Wight, Halberry Lane, Newport, Isle of Wight, PO30 2ER. Length of course: 2 days Fee: £550 per person (including VAT) By the end of this advanced communication skills training course, you will be able to: Explore challenging and complex communication situations Apply strategies and skills learn to improve the quality of communication Understand your own communication style Apply skills learn to enhance inter-professional communication Apply increased confidence in communicating in a range of difficult communication situations (e.g. conflict, managing complaints and high levels of distress, and delivering bad news) Based on the evidence-based and widely used model of training developed by the National Cancer Action Team (Connected). Here's how to book this advanced communication skills training course: Book a course by clicking on the date you wish to attend below: 21 & 22 September, 2026 CLICK HERE to book TBC 2027 CLICK HERE to book Or to request further information email [email protected] Cancellation policy: We understand that sometimes it is necessary to change plans. However, to ensure our costs are covered in the event of cancellation the following charges will apply. Cancellations (and requests to transfer bookings to another date) made with at least 8 weeks’ notice will incur a £25 administration fee. No refund of course fees (partial or full) will be available where notice to cancel is received within 8 weeks of the course start date, or in the event of non-attendance or partial attendance. Notice to cancel or transfer your booking must be made by email to [email protected]. If, due to unforeseen circumstances, Mountbatten cancels a course you will be given the option to transfer your booking or receive a full refund of the course fees. Feedback from previous delegates: “A very valuable course for future practice - helped to drastically enhance my communication skills” “The actors were able to re-enact a more life like situation to practice different communication techniques and respond with very helpful feedback, which I will put into practice” “This course was amazing - i have learnt and cemented communication skills that will be integral in my role” Manage Cookie Preferences